Shipping policy

Shipping Policy - Crochet Masha

1. Processing Time
Each item is handmade with love! Processing time is 3-7 business days before shipping, because we make your item just for you.

2. Shipping Times & Costs
Morocco: 2-4 business days
International: 7-15 business days
You will receive a tracking number by email once your order ships.

3. Customs & Duties
International customers may be subject to customs fees or import duties. These are the responsibility of the buyer.

4. Lost or Damaged Packages
We are not responsible for delays caused by the carrier. If your package is lost or arrives damaged, please contact us at contact@crochetmasha.com within 48 hours.

Thank you for your patience and for supporting handmade!